Services We Commission : Western NSW PHN

headspace

Mental Health

Youth mental health services.

DESIGNED FOR

People aged 12-25 years seeking support for mental health, physical health, drug & alcohol, work and study problems.

SERVICE REGION

Bathurst, Broken Hill, Dubbo, Orange, Cowra (service)

SERVICE PROVIDER

headspace Bathurst
(02) 6941 9021
www.headspace.org.au/headspace-centres/bathurst/

headspace Broken Hill
(02) 9393 9699
www.headspace.org.au/headspace-centres/broken-hill

headspace Dubbo
(02) 6941 9023
www.headspace.org.au/headspace-centres/dubbo/

headspace Orange
(02) 6941 9025
www.headspace.org.au/headspace-centres/orange/

headspace Cowra
(02) 6941 9022
www.headspace.org.au/headspace-centres/cowra/

ACCESSING THIS SERVICE

Call or email your local headspace centre to book an appointment.

Strong Minds Western NSW

Mental Health

Psychological services for children and adults with mild to moderate mental illness, targeting underserviced groups. Services can be delivered faceto-face or via telehealth. Access to the program requires a GP Mental Health Treatment Plan.

DESIGNED FOR

Children and adults with mild to moderate mental illness. Underserviced and hard to reach groups.

SERVICE REGION

Whole of region

SERVICE PROVIDER

Marathon Health
1300 402 585
www.marathonhealth.com.au

ACCESSING THIS SERVICE

Referral from GPs, Psychiatrists, Paediatricians

Rural Youth Mental Health Service (RYMHS)

Mental Health

This service is aimed at young people with, or at risk of mental illness (including severe mental illness) and offers therapeutic services, group work and case management services.

DESIGNED FOR

Young people between the ages of 12 and 25 in rural areas.

SERVICE REGION

Cobar, Condobolin, Coonabarabran, Coonamble, Cowra, Forbes, Gilgandra, Mudgee, Narromine, Nyngan, Parkes, Walgett.

SERVICE PROVIDER

The Benevolent Society
1800 236 762
www.benevolent.org.au

ACCESSING THIS SERVICE

Self referral, or referrals by GPs, schools, family members.

The Way Back Support Service

Suicide Prevention

A suicide aftercare service for people who have attempted suicide or experienced a suicidal crisis. Programs are tailored to each individual for up to three months after discharge from hospital.

DESIGNED FOR

Targeting individuals following a suicide attempt, or experiencing a suicidal crisis.

SERVICE REGION

Broken Hill and Orange

SERVICE PROVIDER

Mission Australia

ACCESSING THIS SERVICE

GPs and LHD can refer a patient experiencing a suicidal crisis or following a suicide attempt.

Mainstream Drug & Alcohol Services

Alcohol & Other Drugs

Provision of evidence-based alcohol and other drug treatment services for clients using a range of substances, as well as flexible and stepped care models tailored to the individual’s need and stage of change. Includes screening, counselling, brief intervention and education for families and carers. Provides integrated approaches to drug and alcohol treatment services based on the needs of clients locally, focusing on improving care coordination at the local level.

DESIGNED FOR

People with alcohol and other drug issues, their families and carers, a focus on methamphetamines.

SERVICE REGION

Broken Hill, Cobar, Dubbo, Walgett, + outreach up to 200kms from each location.

SERVICE PROVIDER

Royal Flying Doctor Service
RFDS Wellbeing Place Broken Hill: 0439 515 247
RFDS Wellbeing Place Dubbo: 0438 422 794
https://www.flyingdoctor.org.au/nswact/how-wehelp/

ACCESSING THIS SERVICE

Call or SMS the mobile number to be referred.

Roadmaps Mobile Drug and Alcohol Day Program

Alcohol & Other Drugs

Aboriginal Focused

A 6-week intensive, non-residential rehabilitation program that rotates around rural and remote communities in Western NSW. The program includes structured therapeutic groups, support and education/information sessions. Interventions will vary based on client need but will include evidence-based therapeutic interventions.

DESIGNED FOR

Aboriginal and non-Aboriginal people with alcohol and other drug issues.

SERVICE REGION

Coonamble, Dubbo, Gilgandra, Nyngan, Warren, Wellington, Parkes

SERVICE PROVIDER

Lives Lived Well
0429 927 714

ACCESSING THIS SERVICE

Clients can either refer themselves or be referred by a third party.

Clean Slate Clinic

Alcohol & Other Drugs

Telehealth home detox delivery. Clean Slate Clinic aim is to improve the health and wellness of individuals struggling with alcohol dependence and make withdrawal (detox) and recovery services accessible to all residents in the WNSW PHN region, irrespective of postcode or socio-economic status.

DESIGNED FOR

Aboriginal and non-aboriginal people to detox from alcohol, cannibis and methamphetamine.

SERVICE REGION

Whole of region

SERVICE PROVIDER

Clean Slate Clinic
02 3813 8104
https://www.cleanslateclinic.com/

ACCESSING THIS SERVICE

Clients can self-refer by heading to the Clean Slate Clinic website.

Alcohol and Other Drugs – Workforce & Capacity Building Project

Alcohol & Other Drugs

This program provides scholarships and support to students to complete the Certificate IV in Community Services with a focus on Alcohol and Other Drugs, and develop a pathway for the new graduates to be employed in the workforce within the region.

DESIGNED FOR

Students wishing to complete the Certificate IV in Community Services with a focus on Alcohol and Other Drugs in Western NSW.

SERVICE REGION

Whole of region

SERVICE PROVIDER

Lachlan and Western Regional Services Inc
02 6895 3301
https://lwrs.org.au/our-programs/workforcecapacitybuildingprogram/

ACCESSING THIS SERVICE

Direct contact with service.

Commonwealth Psychosocial Support Programs

Mental Health

‘Psychosocial supports’ are non-clinical community-based supports that aim to facilitate recovery in the community for people experiencing mental illness through a range of services to help people manage daily activities, rebuild and maintain connections, build social skills and participate in education and employment.

DESIGNED FOR

People with severe mental health illness that impacts on their psychosocial functional capacity but who are not more appropriately funded under the NDIS.

SERVICE REGION

Whole of region

SERVICE PROVIDER

Marathon Health
1300 402 585

Covers: Central West & Western NSW

Flourish
1300 779 270
https://www.flourishaustralia.org.au/how-can-wehelp
Covers: Far West NSW

ACCESSING THIS SERVICE

Self referral, or referrals by GPs or community support.

Keeping Healthy Puura Manti Program

Chronic Disease

Services provided in general practice including dedicated chronic disease practice nurses, Aboriginal health workers and visiting allied health.

DESIGNED FOR

People 15 years and over living with or at high risk of developing two or more chronic diseases.

SERVICE REGION

Hotspot LGAs.

SERVICE PROVIDER

NSW Outback Division of General Practice
(02) 6872 4777
www.outbackdivision.org.au
Covers: Bourke, Brewarrina, Walgett, Cobar, Bogan, Warren & Coonamble.

Marathon Health
1300 402 585
www.marathonhealth.com.au
Covers: Gilgandra, Dubbo Regional, Warrumbungle, Gilgandra, Narromine, Dubbo Regional, Mid-Western Regional, Bathurst, Orange, Blayney, Cabonne, Oberon, Cowra, Weddin, Forbes, Parkes.

Royal Flying Doctor Service
www.flyingdoctor.org.au/nswact
Covers: Broken Hill, Central Darling, Wentworth, Balranald, Unincorporated NSW.

ACCESSING THIS SERVICE

Via your GP.

Integrated Team Care

Chronic Disease

Aboriginal Focused

The ITC Program contributes to improving health outcomes for Aboriginal and Torres Strait Islander people with chronic health conditions through access to care coordination, multidisciplinary care, and support for self-management.

Learn more about the ITC program here.

DESIGNED FOR

Aboriginal People with one of the following diagnosed chronic diseases:

Diabetes and eye related conditions
Cardiovascular
Chronic Kidney Disease
Chronic Respiratory Disease
Cancer
Liver Disease
Mental Health (must have a Mental Health Care Plan)

SERVICE REGION

Whole of region

SERVICE PROVIDER

For Indigenous patients attending their local AMS to access care for their chronic health condition, ITC is provided on-site.

For Indigenous patients attending their local GP to access care for their chronic health condition, ITC is delivered through their regional provider, as per the following region breakdown based on Local Government Areas:

Maari Ma Aboriginal Health Corporation
(08) 8082 9777
Covers: Balranald LGA, Broken Hill LGA, Central Darling LGA, Unincorporated Far West LGA, Wentworth LGA

Walgett Aboriginal Medical Service
(02) 6820 3777
Covers: Bourke LGA, Brewarrina LGA, Cobar LGA, Walgett LGA

Coonamble Aboriginal Health Service
(02) 6822 0000
Covers: Bogan LGA, Lachlan LGA, Narromine LGA, Warren LGA, Coonamble LGA, Dubbo Regional LGA, Gilgandra LGA, Mid-Western Regional LGA, Warrumbungle LGA

Yoorana Gunya Family Healing Centre Aboriginal Corporation
(02) 6850 1222
Covers: Cowra LGA, Forbes LGA, Parkes LGA, Weddin LGA

Orange Aboriginal Medical Service
(02) 6393 9000
Covers: Bathurst Regional LGA, Blayney LGA, Cabonne LGA, Oberon LGA, Orange LGA

ACCESSING THIS SERVICE

GP referral accompanied by a GP management plan.

Outback Eye Service

Chronic Disease

An outreach eye service for patients located in regional NSW. Delivered by the Department of Ophthalmology at the Prince of Wales Hospital (as part of the South Eastern Sydney Local Health District).

DESIGNED FOR

People experiencing vision impairment and at risk of poor eye health.

SERVICE REGION

Bourke, Brewarrina, Cobar, Lightning Ridge, Walgett

SERVICE PROVIDER

South Eastern Sydney Local Health District
(02) 9540 7756
www.seslhd.health.nsw.gov.au

ACCESSING THIS SERVICE

Referral from GPs, Optometrists, Ophthalmologists, Vision Australia and Guide Dogs Australia.

After Hours GP Clinics

After Hours Services

Located at Bathurst Base Hospital and Dubbo Base Hospital, operating weekends and most public holidays.

Learn more about the After Hours Services here.

DESIGNED FOR

Patients requiring urgent but nonemergency assistance in the after hours period.

SERVICE REGION

Bathurst and Dubbo

SERVICE PROVIDER

Marathon Health

(02) 6333 2800
https://www.marathonhealth.com.au/after-hours

ACCESSING THIS SERVICE

Dubbo After Hours Service

The Dubbo GP clinic operates from 2pm-6pm on weekends and most public holidays (it’s closed on Christmas Day and Good Friday).

You can access this clinic at:

Dubbo Base Hospital
Day Surgery Unit
Myall Street
Dubbo, NSW, 2830

Bathurst After Hours Service

The Bathurst GP clinic operates from Saturday 1pm-5pm and Sunday 10am-2pm and most public holidays (it’s closed on Christmas Day and Good Friday).

You can access this clinic at:

Bathurst Base Hospital
Heritage Building, Specialist Rooms
361-365 Howick Street
Bathurst, NSW, 2795

Speech Pathology Early Intervention

Other

Services provided in schools and early learning centres by visiting professionals.

DESIGNED FOR

Pre School and School aged children.

SERVICE REGION

Coonamble, Coolah, Dunedoo, Gilgandra, Gulargambone, Gulgong, Mendooran, Narromine, Nyngan, Trangie, Warren, Wellington, Balranald, Brewarrina, Bourke, Cobar, Enngonia

SERVICE PROVIDER

Marathon Health
(02) 6826 5200
www.marathonhealth.com.au
(Coonamble, Coolah, Dunedoo, Gilgandra, Gulargambone, Gulgong, Mendooran, Narromine, Nyngan, Trangie, Warren, Wellington)

Robinvale District Health Services
(03) 5051 8111
www.rdhs.com.au
(St Joseph’s Catholic School and Balranald Early Learning Centre in Balranald)

Eloquent Speech Pathology
(03) 5032 3591
(Balranald Central School)

NSW Outback Division of General Practice
(02) 6872 4777
www.outbackdivision.org.au
(Brewarrina, Bourke, Cobar, Enngonia)

ACCESSING THIS SERVICE

Referrals from GPs, other health professionals, teachers, early childhood educators and parents/carers.

Residential Aged Care Virtual Service

Mental Health

Aged Care

This service aims to provide evidence-based psychological treatments to residents of Residential Aged Care Home (RACHs) and Multi-Purpose Services (MPSs) who are experiencing mental illness, primarily focusing on those with mild to moderate symptoms.

DESIGNED FOR

People living in aged care homes and long stay in Multipurpose Services

SERVICE REGION

Whole of region

SERVICE PROVIDER

Healthcare Australia
Allied Health
https://www.healthcareaustralia.com.au

ACCESSING THIS SERVICE

Referrals from self, family, facility staff/managers, nurses, GPs.

Care finder

Aged Care

Care finders assist eligible older people who are unable to link into aged care supports and/or community supports. Care finders support older people to access aged care services, health services and community supports.

DESIGNED FOR

Older people needing extra, intensive support to access aged care services and other supports in the community. To receive care finder support, a person must: have no carer or support person who can help them; or not have a carer or support person they feel comfortable or trust to support them; and be eligible for government-funded aged care.

https://www.myagedcare.gov.au/help-care-finder#how-do-I-contact-a-care-finder-organisation

SERVICE REGION

Care finders are located across the whole WNSW PHN region and will meet people to provide the service face-to-face whenever possible. Please contact the Care finder service located in your region.

SERVICE PROVIDER

Kirinari Community Services
1300 547 462
hello@kirinari.com.au
https://kirinari.com.au/service/care-finder/
In LGAs: Unincorporated NSW, Broken Hill, Central Darling, Balranald, Wentworth, Lachlan, Cobar, Brewarrina, Coonamble, Walgett, Bogan, Warren, Bourke, Oberon, Bathurst, Blayney, Cowra, Weddin.

Social Futures
1800 719 625
carefinder@socialfutures.org.au
https://socialfutures.org.au/service/care-finder-service
In LGAs: Dubbo Regional, Gilgandra, Mid – Western Regional, Narromine, Warrumbungle

The Benevolent Society
1800 236 762
customercare@benevolent.org.au
https://www.benevolent.org.au/services-and-programs/aged-care-services/care-finder-services
In LGAs: Cabonne, Forbes, Parkes, Orange

ACCESSING THIS SERVICE

Call the phone number of the provider who services your LGA:

Kirinari Community Services
1300 547 462
LGAs: Unincorporated NSW, Broken Hill, Central Darling, Balranald, Wentworth, Lachlan, Cobar, Brewarrina, Coonamble, Walgett, Bogan, Warren, Bourke, Oberon, Bathurst, Blayney, Cowra, Weddin.

Social Futures
1800 719 625
LGAs: Dubbo Regional, Gilgandra, Mid – Western Regional, Narromine, Warrumbungle The Benevolent Society 1800 236 762 LGAs: Cabonne, Forbes, Parkes, Orange

The Benevolent Society
1800 236 762
LGAs: Cabonne, Forbes, Parkes, Orange

Virtual Psychology Service

Mental Health

Virtual Psychologist provides people affected by the November 2022 flooding in western NSW access to virtual psychology services without referral. These services are provided via text, video or audio.

DESIGNED FOR

People living in the November 2022 flood-affected areas seeking mental health support.

SERVICE REGION

Towns within the Local Government Areas of Forbes, Cowra, Cabonne and Lachlan.

SERVICE PROVIDER

Virtual Psychologist
Website: https://virtualpsychologist.com.au/

ACCESSING THIS SERVICE

Self refer. Text or WhatsApp message to 0488 807 266 (text line only)

Psychological Support (Face-to-Face) for Flood Affected Communities

Mental Health

Face-to-face psychology support for people affected by the November 2022 flooding in western NSW.

DESIGNED FOR

Designed for face-to-face psychology to all ages including 0-5, Indigenous and Elderly. This service will provide group sessions for children and families to the Nov 2022 flood impacted regions.

SERVICE REGION

Central West NSW flood affected communities (priority for Eugowra, Forbes, Parkes, Canowindra and Molong)

SERVICE PROVIDER

Veritas House
02 6332 3882

Forbes Medicine & Mind
02 6852 2667

ACCESSING THIS SERVICE

Call either provider's contact number to book a psychology session.

The Men's Table

Other

Mental Health

Tables or groups of 8-12 men in a local community who meet for a monthly dinner in the same place, day and time of the month. The Tables are a safe and non-judgmental space where men can talk and listen to each other, and have conversations that go beyond just footy and sh*t.

DESIGNED FOR

All adult men – irrespective of age, race, beliefs, profession, personal backgrounds and orientations.

SERVICE REGION

Central West NSW & Far West NSW

SERVICE PROVIDER

The Men's Table
https://themenstable.org/

ACCESSING THIS SERVICE

If you are interested in joining or forming a Table in your community, call 1800 636 782 or email:

Endometriosis and Pelvic Pain Management GP Clinic

Other

Improved access for patients to diagnostic, treatment and referral services for endometriosis and pelvic pain

DESIGNED FOR

Women with endometriosis and pelvic pain.

SERVICE REGION

Whole of region

SERVICE PROVIDER

Orange Family Medical Centre
(02) 6393 9600
95 Peisley St, Orange NSW 2800

ACCESSING THIS SERVICE

Self refer.

AOD Workforce Support and Capacity Building

Alcohol & Other Drugs

Delivers the AOD Practice Specialist Program which supports primary health professionals and specialists in WNSW PHN funded AOD programs through a range of clinical supervision, practice support and education and training activities.

DESIGNED FOR

AOD Services Providers in the Western and Far West NSW region.

SERVICE REGION

Dubbo, Cobar, Broken Hill, Bourke, Coonamble, Dubbo, Gilgandra, Nyngan, Warren, Wellington

SERVICE PROVIDER

Royal Flying Doctor Service

ACCESSING THIS SERVICE

Through the delivery of AOD services in our region.

Gidget House

Mental Health

Specialist perinatal psychological support service available to any expectant and new parents who have a diagnosis of, or are at risk of developing, a perinatal mood or anxiety disorder. Support is also provided to people who have experienced a pregnancy or childbirth-related loss, such as stillbirth, miscarriage, or termination, within the last 12 months. Partners are also able to access the specialist services. Clients can receive up to ten free psychological counselling sessions within a calendar year.

DESIGNED FOR

People throughout the perinatal period: from conception up until the baby is 12 months old.

SERVICE REGION

Mudgee

SERVICE PROVIDER

Gidget Foundation Australia
1300 851 758
https://www.gidgetfoundation.org.au/

ACCESSING THIS SERVICE

Gidget house referral requires completion of a Gidget Foundation Australia online GP Referral and Mental Health Care Plan.

THIS WAY UP

Mental Health

This Way Up is a website developed by St Vincent’s Hospital psychologists and researchers at the University of NSW. They have programs for insomnia, anxiety and depression, managing stress and more. Many of the programs are free, and residents living in Western and Far West NSW are able to have the program fee of the paid courses waived by using the voucher code: WELLWEST

DESIGNED FOR

Men and women ages 16+ who have a low intensity mental health need, providing online access to 18 tailored programs for a range of mental health conditions including anxiety, depression, obsessive compulsive disorder and insomnia.

SERVICE REGION

Whole of region

SERVICE PROVIDER

St Vincent’s Hospital Sydney Limited (SVHS)
390 Victoria Street
DARLINGHURST NSW 2010
Ph: 02 8382 1437
Fax: 02 8382 1401

ACCESSING THIS SERVICE

GP, Allied Health referral or self referral via https://thiswayup.org.au/take-a-test-tool/

Once you've picked a program you can:

1. Register your email address here: https://thiswayupclinic.org/users/userRegistration
2. Use this voucher code* to waive the fee: WESTWELL

*This voucher code is available for residents living in Western and Far West NSW only

Lifelong Strength and Wellness

Aged Care

This program is a FREE early intervention initiative using exercise, nutrition and education. It is designed to halt or reverse the progression of frailty and prevent falls in older adults. People are supported to maintain their independence, boost their balance and strengthen their confidence.

DESIGNED FOR

Individuals aged 65 and over, including Aboriginal and Torres Strait Islanders aged 45 and up. This program is for those who wish to improve their strength and balance, reduce their risk of future falls, and boost their overall confidence and independence.

SERVICE REGION

Currently Orange, with the program soon to be also available in Bathurst and Oberon.

SERVICE PROVIDER

Walu-Win Centre, Orange Aboriginal Medical Centre
0400 231 372 or 02 6393 9089
waluwin@oams.net.au
www.oams.net.au

ACCESSING THIS SERVICE

Self referral, referral from a carer, GP, Allied health or aged care service provider.

Flood Response – Lifeline Central West

Alcohol & Other Drugs

Suicide Prevention

Mental Health

Lifeline have been commissioned to deliver a suite of workshops across the district, build community capability, and supplement emergency response through education and support programs.

DESIGNED FOR

Designed for community across the region affected by flood and other natural disasters.

SERVICE REGION

Whole of region (priority to Eugowra, Forbes, Parkes and Canowindra)

SERVICE PROVIDER

Lifeline
Ph: 1300 798 258
https://lifelinecentralwest.org.au/courses
info@lifelinecentralwest.org.au

ACCESSING THIS SERVICE

Self referral

Mental Health Nurse Incentive Program

Mental Health

This program aims to provide support in a primary care setting to people with severe and persistent mental health disorders during periods of significant disability. This care is coordinated through the use of Credentialed Mental Health Nurses who support individuals in collaboration with their carers, doctors and other services, and provide clinical care and access to appropriate interventions.

DESIGNED FOR

People with severe and complex mental illness.

SERVICE REGION

Bourke, Cobar, Walgett, Nyngan (and smaller communities within 200km radius of these locations), Broken Hill and Dubbo.

SERVICE PROVIDER

Broken Hill and Dubbo: Royal Flying Doctors Service
https://www.flyingdoctor.org.au
Broken Hill Ph: 08 8080 3777

Bourke, Cobar, Walgett Nyngan: NSW Outback Division of General Practice
https://www.outbackdivision.org.au/site/mental-health-nurses
Bourke: 02 6872 4777

ACCESSING THIS SERVICE

GP referral and psychiatrists

Show Me The Way

Social & Emotional Wellbeing

Aboriginal Focused

Show Me The Way, through custom designed film workshops and mentoring, creates the space for students to appreciate the relevance of formal education and thrive. With the help of industry professionals the students make short documentary films capturing life experiences and achievements of local heroes who are inspiring people from Aboriginal and Torres Strait Islander and refugee backgrounds.

DESIGNED FOR

Highschool students – Year 11 and Year 12

SERVICE REGION

Canobolas Rural Technology High School in Orange

SERVICE PROVIDER

Show Me The Way
02 9573 0756
https://showmetheway.org.au
info@showmetheway.edu.au

ACCESSING THIS SERVICE

EOI application through the high school

Orange Urgent Care Service

Other

The service will provide access to short term episodic care for urgent but not life threatening health care needs outside of the Emergency Department. Open 365 days a year, 8am to 8pm.

To access the service, patients should call Healthdirect on 1800 022 222. A registered nurse will assess the patient's condition and then discuss with the patient the best place for their care needs.

DESIGNED FOR

Patients requiring urgent but nonemergency assistance

SERVICE REGION

Orange, NSW

SERVICE PROVIDER

Healthdirect
1800 022 222

ACCESSING THIS SERVICE

Phone Healthdirect on 1800 022 222 for free anytime, day or night, and a registered nurse will connect you to the right care, closest to you.

This could be a nearby doctor or pharmacist, your local urgent care service, a virtual care service phone or video or call an ambulance for you if it is an emergency.

Information about data collection and consent

All PHN mental health and suicide prevention services funded by the Department of Health are required to collect the Primary Mental Health Care Minimum Data Set (PMHC-MDS). This dataset improves the quality of services and allows the Department of Health to plan into the future. The PHN will collect this data on behalf of the Department of Health, however your consent to share this data with the Department of Health is optional. Information about the consent process is listed below.

Primary Mental Health Care Minimum Data Set FAQs for consumers