Provider Connect Australia

, Western NSW Primary Health Network
, Western NSW Primary Health Network

Streamlining healthcare provider information

, Western NSW Primary Health Network

Provider Connect Australia™ (PCA™) is a key initiative from the Australian Digital Health Agency (the Agency), designed to help healthcare provider organisations keep their business details up-to-date in a single, centralised platform. Western NSW Primary Health Network (WNSW PHN) is partnering with PCA™ to improve data accuracy and enhance digital health interoperability within Australia’s healthcare system.

By adopting PCA™, healthcare providers can significantly reduce administrative burden and ensure their details are consistently accurate and easily accessible across various platforms.

What is Provider Connect Australia™ (PCA™)?

, Western NSW Primary Health Network

Provider Connect Australia™ is a free service for healthcare providers that ensures business information such as opening hours, contact details, and healthcare services are up-to-date and automatically shared with relevant business partners and platforms. This streamlines the administrative process and eliminates the need for multiple updates across different platforms when your business details change.

Once registered, healthcare providers can publish their updated information directly to the National Health Services Directory’s Service Finder and WNSW PHN, making it easier for patients to find you and access your services.

This is the fastest way for healthcare providers to keep business partners and patients up-to-date with important business changes.

, Western NSW Primary Health Network
, Western NSW Primary Health Network

How does PCA™ benefit healthcare providers?

, Western NSW Primary Health Network
  • Efficient updates: Update your business information once and automatically send the changes to all relevant platforms, ensuring accuracy across the board.
  • Enhanced visibility: Your practice’s updated information will be visible to both your business partners and patients, enhancing your outreach and accessibility.
  • Time-saving: Say goodbye to the hassle of manually updating information across various platforms and business partners.
  • Seamless integration: PCA™ integrates with other digital health systems, enhancing overall efficiency and interoperability in the healthcare ecosystem.

Register for PCA™

Healthcare providers who register in PCATM can publish their details directly to their PHN, and the National Health Services Directory’s Service Finder on the same day, making it easier for patients to find you.

A PRODA account is required to register. Register for PRODA if needed.

Once logged in to PRODA, simply go to the ‘PCA Tile’ and register.  

Already have a PRODA Account? You will need to complete PCA registration.

, Western NSW Primary Health Network
, Western NSW Primary Health Network

Help with registering for PCA™

, Western NSW Primary Health Network

A step-by-step guide to Getting started with PCA is available.

The WNSW PHN Digital Health team provides assistance for organisations across the region, contact digitalhealth.team@wnswphn.org.au for support.

Healthcare Providers can also get support to register for PCA™ by calling the Agency’s Digital Adoption Support team on (02) 6223 0741, option 3.

, Western NSW Primary Health Network

PCA™ business partners

, Western NSW Primary Health Network

If your organisation relies on up-to-date healthcare provider information, PCA™ can streamline your provider registration process. By becoming a PCA™ Business Partner, your organisation can receive automatic updates from healthcare providers, ensuring accurate and timely data without errors.

Email pca@digitalhealth.gov.au for more information about or to book a meeting to become a PCA™ Business Partner.