Provide Your Feedback to WNSW PHN
We welcome your comments and feedback, whether that is in regards to services funded or supported by Western NSW Primary Health Network, or feedback regarding this website.
We also welcome your general enquiries and will assist you in any way that we can.
Contact us directly via our Contact Us Page.
Complaints About Health Professionals
NSW Health Care Complaints Commission
The Health Care Complaints Commission (HCCC) acts to protect public health and safety by resolving, investigating and prosecuting complaints about health care.
It is an independent body set up under the Health Care Complaints Act 1993.
It has a central role in maintaining the integrity of the NSW health system, with the overarching aim of protecting the health and safety of individuals and the community.
The Commission deals with complaints about all health services and providers in NSW including Health Organisations, Registered Health Practitioners and Unregistered Health Practitioners.
Access the HCCC Complaints Information webpage here.
Australian Health Practitioner Regulation Agency
The Australian Health Practitioner Regulation Agency (Ahpra) works with the 15 National Boards to help protect the public by regulating Australia's registered health practitioners. Together, our primary role is to protect the public and set standards and policies that all registered health practitioners must meet.
If you live in NSW and have a concern about a student or a registered health practitioner’s health, conduct or performance you should contact:
- the NSW Health Professional Councils Authority via its website or by phoning 1300 197 177 (if your query is about a medical practitioner or student in NSW, phone (02) 9879 2200), or
- the NSW Health Care Complaints Commission via its website or by phoning 1800 043 159 or (02) 9219 7444.