The purpose of the Yellow Envelope is to facilitate the seamless transfer of care provided to an aged care resident when they are moving in and out of hospital. The information asked for on the yellow envelope is necessary in the clinical handover of the resident’s care. Using the Yellow Envelope for transfers will provide the resident with safe and continuous provision of quality care.

Yellow Envelope


Residential aged care services and hospitals within the Western and Far Western Health Districts can order Yellow Envelopes here:

Order Yellow Envelope Here

If you would like to receive a regular supply of Yellow Envelopes (shipments are twice yearly, in February and June), sign up for a subscription and indicate the quantity you’d like to receive.

Yellow Envelope Subscription

To make a change or cancel your subscription, please email:

Support material


The clinical information flowchart illustrates how the Yellow Envelope supports clinical handover between settings of care and between care providers.

A copy of the flowchart can be downloaded here.


The yellow envelope factsheet for residents and families can be downloaded here

Information and Feedback

If you would like more information or would like to provide us with feedback about the Yellow Envelope, please email: