Residential aged care after-hours plans are vital for ensuring that appropriate care and support for residents and staff is available outside of regular business hours. Currently, WNSW PHN is partnering with MediCoach to offer support to develop an after-hours plan for Residential Aged Care facilities (RACFs) in our region.

MediCoach specialises in providing training solutions tailored to enhance the performance of healthcare teams, enabling them to broaden their expertise and capabilities, to improve health outcomes for the communities they operate in.Western NSWPHN has currently engaged MediCoach to work with the RAC staff, to support them to document and operationalize their local afterhours options.

This page serves as a central hub for information and resources for RACFs planning or reviewing and managing their After Hours Plans. If you would like more information or support please contact agedcare@wnswphn.org.au.

MediCoach launch video

 

After Hours Plan Template (for personalising)

Download Word document after hours plan template

Download PDF after hours plan template 

Resources

Health Direct 24-hour health advice
1800 022 222

Dementia Support Australia 24-Hour help
1800 699 799

RACGP Silverbook