Residential aged care after hours plans are vital for ensuring that appropriate care and support for residents and staff is available outside of regular business hours. Currently, WNSW PHN is partnering with MediCoach to offer support to develop an after hours plan for Residential Aged Care Homes (RACHs) in our region.
MediCoach specialises in providing training solutions tailored to enhance the performance of healthcare teams, enabling them to broaden their expertise and capabilities, to improve health outcomes for the communities they operate in WNSW PHN has currently engaged MediCoach to work with the RACH staff, to support them to document and operationalise their local afterhours options.
This page serves as a central hub for information and resources for RACHs planning or reviewing and managing their after hours plans. If you would like more information or support please contact agedcare@wnswphn.org.au.
MediCoach launch video
After Hours Plan Template (for personalising)
Download Word document after hours plan template
Download PDF after hours plan template
Resources
healthdirect RACH after hours GP helpline
This helpline is currently part of a dedicated pilot for RACHs in the Western NSW PHN region. Please contact agedcare@wnswphn.org.au for the new number or more details.
Dementia Support Australia 24-hour help
1800 699 799