The information on this page is the latest information and a range of resources for the general public.
If you feel unwell, please call ahead prior to presenting at your GP or local Hospital. For more information:
Coronavirus Health Information Line: 1800 020 080
Healthdirect Hotline: 1800 022 222
24/7 NSW Assistance Line: 13 77 88
COVID-19: Identifying the Symptoms
Don't Put Your Health on Hold - Department of Health Personal Advice
Access the NSW Health COVID-19 Information Quick Links here
AUSTRALIAN COVID-19 HEALTH ALERT DAILY UPDATE
WHERE TO GET TESTED DURING THE FESTIVE PERIOD
Expand each section below for further information
Crowd, Public Gathering & Schools Information
The NSW Government and Health Minister Brad Hazzard have issued restrictions on services operating and crowd numbers during this period.
Members of the public are advised to practice social distancing and proper hand hygiene as well as, if possible, staying home even if you're well.
MORE INFORMATION ON CLOSURES AND CROWD RESTRICTIONS - WHAT YOU CAN AND CAN'T DO
Travel & Border Restrictions Information
Travelling from NSW
Check the state government website for your destination for the latest information.
Australian Capital Territory (ACT)
- Information about travel from NSW to the ACT
- See the list of COVID-19 hotspots identified by the Queensland Government.
- Complete the NT border entry application form if you are travelling to the Northern Territory from another location within Australia or overseas
- Information about permits and requirements for cross-border travel to South Australia.
- See the travel alerts and advice for Tasmania
- Create a COVID-19 Border Entry Permit to cross into Victoria from NSW.
- Learn more about the Victorian border crossing permit including details of green, orange and red zones.
- Find out about on WA’s controlled interstate border arrangement, conditions of entry and quarantine.
Jervis Bay
- The Jervis Bay Territory is a Commonwealth administered territory, occupying the Bherwerre Peninsula, and forming the southern boundary of Jervis Bay.
- If you are planning to go to Jervis Bay, check the community bulletins before you travel.
ACCESS THE NSW HEALTH COVID-19 INFORMATION QUICK LINKS HERE
ACCESS THE NSW BORDER RESTRICTIONS DETAILS HERE
Travelling to NSW
| From | To | Status |
| Queensland | NSW | Update: Interstate Hotspots |
| Victoria | NSW | Open - No Permit Required |
| South Australia | NSW | Open - No Permit Required |
| ACT | NSW | Open - No Permit Required |
| Northern Territory | NSW | Open - No Permit Required |
| Western Australia | NSW | Open - No Permit Required |
| Tasmania | NSW | Open - No Permit Required |
All travellers entering Australia, including Australian citizens, must self-quarantine in a home or hotel for 14 days after arrival.
HOME QUARANTINE GUIDANCE FOR TRAVELLERS GRANTED EXEMPTIONS
MORE INFORMATION ON TRAVEL RESTRICTIONS
Travel Restrictions to Remote Areas
Due to the COVID-19 risk, many Aboriginal communities in NSW are uncomfortable about tourists travelling to their towns and communities.
Please be respectful of the concerns and wishes of the local community: Before you travel to or through a small remote town or community, please check the local town’s Community Action Plan or contact the Local Council for advice.
Advice for workers and organisations
It is crucial that workers do not visit Aboriginal communities if they are ill, no matter how mild the symptoms, or if they have had contact with someone with COVID-19 in the past 14 days.
The risk to Aboriginal communities from visiting workers could increase depending on the nature of the work, the locations the worker has travelled from and work practices.
To mitigate this risk, organisations with staff who travel to rural and remote Aboriginal communities should complete a COVID-19 Safety Plan which includes consideration of the issues outlined in this checklist.
Where to Get Tested for COVID-19
Where to get Tested during the Festive Period
The Western NSW, Australian Government-funded Respiratory Clinics are GP-led general practice services that are being established to provide dedicated primary care to people with mild to moderate COVID-19 symptoms, in addition to services available within public hospitals and general practices
Here you will find details on locations and how to book an appointment.
Bathurst - Open Now
- Location: CSU Bathurst Building, 1470 Panorama Avenue, Bathurst
- Open Times: Monday to Friday 12:30pm to 4:30pm
- How to book an appointment: Call 02 4702 3682 or via HotDoc.com.au
Broken Hill - Open now
- Location: RFDS SE, Hangar 1 Airport Road.
- Open Times: Monday to Friday by appointment only
- How to book an appointment: Call 08 8080 3780
- Location: Maari Ma Health Aboriginal Corporation, 439 Argent St, Broken Hill
- Open Times: Appointments Only
- How to book an appointment: Call 08 8082 9777
Cobar - Open Now
- Location: 24 Harcourt Street Cobar
- Open times: Monday to Wednesday 9am to 1pm, Thursdays 1pm to 5pm
- How to book an appointment: Via HotDoc.com.au or via referral from your GP.
Cowra - Open Now
- Location: 165-169 Kendal St, Cowra
- Open times: Monday to Friday 8:30am to 12:30pm
- How to book an appointment: Via HotDoc.com.au or via referral from your GP.
Dubbo - Open Now
- Location: 183 Brisbane Street Dubbo
- Open times: Monday to Friday, 8am to 12pm, 1pm to 5pm
- How to book an appointment: Via HotDoc.com.au or by calling 02 6815 9900
Forbes
- Location: 40-70 Church Street, entry via Hill Street
- Open times: Monday and Friday, 8am to 1pm
- How to book an appointment: Call your GP for a referral.
Mudgee - Open Now
- Location: Mudgee Showground, via Douro Street Entrance
- Open times: Open Monday to Friday, 9am to 1pm and Saturday and Sunday, 9am to 11:30am
- How to book an appointment: Call 0417 072 652 or 02 6372 4355
Orange - Open Now
- Location: Bloomfield Medical Group Carpark, Forest Road Orange
- Open times: Mon-Fri, 8am to 12pm, 1pm to 5pm.
- How to book an appointment: Call 02 5335 6666
For more details on testing services available near you, visit the NSW Health Website.
Telehealth Services - Connect to Your GP
Western NSW Primary Health Network has gained approval from the Department of Health to expand the availability of telehealth video conferencing to General Practices and any eligible health provider in our footprint.
This will benefit the members of our community that are at greater risk from the virus by enabling continued access to GPs and specialists, nurses and mental health allied health workers using this technology.
This is being facilitated through the Healthdirect Video Calling platform which allows healthcare professionals to engage with their patients in their clinic’s online waiting area, rather than a physical one.
More Helpful Information and Resources
Mental Health Support During COVID-19
Black Dog Institute Weekly Mental Well-Being Checklist
MENTAL HEALTH SUPPORT FOR COVID-19
Head to Health COVD-19 Mental Health Support
REACH OUT - Mental Health Support for Young People and their Parents
Mental Health Commission - COVID-19 Support
Beyond Blue COVID-19 Mental Health Support
This Way Up COVID-19 Mental Well-being Support
Relationships Australia Time to Talk Program
Indigenous Health - Keep the Mob Safe
If you require assistance printing any resources, please contact WNSW PHN who will mail the required resource.
PROTECT YOURSELF, MOB & COMMUNITY POSTER
DIDJA KNOW - SIMPLE STEPS FOR HAND HYGIENE POSTER
Good health and hygiene poster
Protect Community and Elders Poster
Well-being for Elders during COVID-19
Stay Connected, Keep our Mob Healthy Poster
Keep our Communities Healthy Brochure
Australian Government Resources
Returning To Work Post-Isolation
A joint statement from the Communicable Diseases Network Australia (CDNA) and Public Health Laboratory Network (PHLN) with the revised Australian criteria for the release from isolation of people who have recovered from COVID-19.
Family and Personal Crisis Support
While Coronavirus has a direct impact on health for sufferers, the impacts upon employment and usual interaction with family, friends and the wider community may cause significant strain and issues for individuals and families.
If you are experiencing difficulties, we urge you to seek assistance.
NSW Health:
Violence, abuse and neglect and COVID-19
1800 RESPECT:
No to Violence Australia:
Responding to community trauma and family violence after natural disasters
Emerging Minds Australia:
Red Cross Australia:
Looking After Yourself and Your Family
Alcohol & Drug Foundation Australia:
How Mass Trauma Affects Alcohol Use
Family Drug Support Australia:
Information for New Parents
For Kids
Information for Older Australians
Information for Older Australians
Living Well in the COVID-19 Pandemic
Immunisation Information During COVID-19
DEPARTMENT OF HEALTH - IT'S OK TO HAVE HOME CARE
Healthcare Visiting Guide: Enabling Family Presence during COVID-19
Older Australians COVID-19 Support Line
Older Australians - Stay Connected
Older Australians - Stay Healthy
National Aged Care Advocacy Program
Information for Aged Care Residents and their Families
Information for People with a Disability
COVID-19 & Dementia
Dementia Australia has released Help Sheets outlining tips for people living with dementia, carers, families and friends of people living with dementia, residential care providers and home care providers.
ACCESS THE DEMENTIA AUSTRALIA HELP SHEETS HERE
Managing Behaviours During a Pandemic
tips for Carers, Families and Friends of People Living with Dementia
Information for Carers
INFORMATION FOR CHSP CLIENTS AND THEIR FAMILIES AND CARERS
Department of Health - It's OK to have Home Care
Advice for People with a Disability
Carer Gateway Support Services
Western and Far Western NSW Carers now have access to greater supports with the introduction of the new Carer gateway support service.
New services for carers include carer support planning, counselling, peer support, carer-directed support packages and emergency respite services.
Advanced Care Planning
Advance Care Planning (ACP) enables a person to discuss and document the extent of medical intervention they wish to receive when in critical care or if approaching the end of their life.
ACP should be part of routine practice and with the increasing impact of COVID-19 on services, it is critical for clinical staff to proactively engage in these discussions with all patients and families.
NSW Health Information is also available to help people understand the importance of planning ahead and of documenting their preferences for care and treatment.
Advance Care Planning - Making your Wishes Known
Making an Advance Care Planning Directive
Advance Care Planning Australia
Flu Vaccinations
Influenza is a very contagious infection of the airways. It is especially serious for babies, people over 65 years of age and pregnant women.
Vaccination is a safe and effective way to protect you from serious disease caused by influenza.
By getting vaccinated against influenza, you can also help protect other people, especially people who are too sick or too young to be vaccinated. The more people who are vaccinated in your community, the less likely the disease will spread.
Flu Vaccinations Australia 2020 Information
Dental
The Australian Dental Association NSW has launched a new Dental Emergency Directory to enable patients to find their nearest dentist offering emergency treatment during COVID-19.
Elective Surgery
Routine Breast Screening by BreastScreen NSW during COVID-19
BreastScreen NSW is resuming regular routine breast screening services on Monday May 18, 2020.
Capacity at some sites will be limited initially, so a staged approach to the resumption of service is planned and the mobile screening fleet will be directed to areas of greatest need.
The approach to service resumption is as follows;
- Services will prioritise the women who were deferred, to ensure that the highest priority women are offered screening as soon as possible.
- Women will be invited to return to the service directly and key information will be conveyed to the public via our webpage. This prioritisation will occur until services are fully functional, and this may take some time given the number of women that were impacted by the suspension.
- Services are taking all necessary steps to ensure the safety and wellbeing of women and staff in relation to COVID-19. Following advice from the Clinical Excellence Commission, services will risk assess all women prior to their appointment and again on arrival at the clinic. The use of additional PPE is not recommended, but standard precautions will apply if a woman presents as high risk, such as displaying respiratory symptoms. In some situations, women may be rescheduled.
- We are not anticipating any disruption to the usual distribution of result letters or assessment services, and are in regular contact with GPs.
Enquiries to BreastScreen NSW can be made by calling 13 20 50 or by visit the BreastScreen NSW Website.