The information on this page is the latest information and a range of resources for the general public.

If you feel unwell, please call ahead prior to presenting at your GP or local Hospital. For more information:

Coronavirus Health Information Line: 1800 020 080

Healthdirect Hotline: 1800 022 222

24/7 NSW Assistance Line: 13 77 88

COVID-19 guidance and support for people in NSW

COVID-19 Self-Isolation Rules

COVID-19 Symptom Checker

Vaccine eligibility checker

COVID-19 Self Assessment

Expand each section below for further information

Where to Get Tested for COVID-19

The Western NSW, Australian Government-funded Respiratory Clinics are GP-led general practice services that are being established to provide dedicated primary care to people with mild to moderate COVID-19 symptoms, in addition to services available within public hospitals and general practices

Here you will find details on locations and how to book an appointment.

Bathurst - Open Now

  • Location: CSU Bathurst Building, 1470 Panorama Avenue, Bathurst
  • Open Times: Monday to Friday 12:30pm to 4:30pm
  • How to book an appointment: Call 02 4702 3682 or via

Broken Hill - Open now

  • Location: RFDS SE, Hangar 1 Airport Road.
  • Open Times: Monday to Friday by appointment only
  • How to book an appointment: Call 08 8080 3780
  • Location: Maari Ma Health Aboriginal Corporation, 439 Argent St, Broken Hill
  • Open Times: Appointments Only
  • How to book an appointment: Call 08 8082 9777

Cobar - Open Now

  • Location: 24 Harcourt Street Cobar
  • Open times: Monday to Wednesday 9am to 1pm, Thursdays 1pm to 5pm
  • How to book an appointment: Via or via referral from your GP.

Cowra - Open Now

  • Location: 165-169 Kendal St, Cowra
  • Open times: Monday to Friday 8:30am to 12:30pm
  • How to book an appointment: Via or via referral from your GP.

Dubbo - Open Now

  • Location: 183 Brisbane Street Dubbo
  • Open times: Monday to Friday, 8am to 12pm, 1pm to 5pm
  • How to book an appointment: Via or by calling 02 6815 9900


  • Location: 40-70 Church Street, entry via Hill Street
  • Open times: Monday and Friday, 8am to 1pm
  • How to book an appointment: Call your GP for a referral.

Mudgee - Open Now

  • Location: Mudgee Showground, via Douro Street Entrance
  • Open times: Open Monday to Friday, 9am to 1pm and Saturday and Sunday, 9am to 11:30am
  • How to book an appointment: Call 0417 072 652 or 02 6372 4355

Orange - Open Now

  • Location: Bloomfield Medical Group Carpark, Forest Road Orange
  • Open times: Mon-Fri, 8am to 12pm, 1pm to 5pm.
  • How to book an appointment: Call 02 5335 6666


For more details on testing services available near you, visit the NSW Health Website.

NSW Health COVID-19 Testing Clinic Information

Telehealth Services - Connect to Your GP

Western NSW Primary Health Network has gained approval from the Department of Health to expand the availability of telehealth video conferencing to General Practices and any eligible health provider in our footprint. 

This will benefit the members of our community that are at greater risk from the virus by enabling continued access to GPs and specialists, nurses and mental health allied health workers using this technology. 

This is being facilitated through the Healthdirect Video Calling platform which allows healthcare professionals to engage with their patients in their clinic’s online waiting area, rather than a physical one. 

Click here to access your GP's Telehealth Service

Travel & Border Restrictions Information

Travelling from NSW

Check the state government website for your destination for the latest information.



Travel Restrictions to Remote Areas

Due to the COVID-19 risk, many Aboriginal communities in NSW are uncomfortable about tourists travelling to their towns and communities.

Please be respectful of the concerns and wishes of the local community: Before you travel to or through a small remote town or community, please check the local town’s Community Action Plan or contact the Local Council for advice.

Advice for workers and organisations

It is crucial that workers do not visit Aboriginal communities if they are ill, no matter how mild the symptoms, or if they have had contact with someone with COVID-19 in the past 14 days.

The risk to Aboriginal communities from visiting workers could increase depending on the nature of the work, the locations the worker has travelled from and work practices.

To mitigate this risk, organisations with staff who travel to rural and remote Aboriginal communities should complete a COVID-19 Safety Plan which includes consideration of the issues outlined in this checklist.

Returning To Work Post-Isolation

A joint statement from the Communicable Diseases Network Australia (CDNA) and Public Health Laboratory Network (PHLN) with the revised Australian criteria for the release from isolation of people who have recovered from COVID-19.

Criteria for the Release of Persons Recovered from COVID-19

Family and Personal Crisis Support

While Coronavirus has a direct impact on health for sufferers, the impacts upon employment and usual interaction with family, friends and the wider community may cause significant strain and issues for individuals and families.

If you are experiencing difficulties, we urge you to seek assistance.

NSW Health:

Violence, abuse and neglect and COVID-19


Violence in times of disaster

No to Violence Australia:

Responding to community trauma and family violence after natural disasters

Emerging Minds Australia:

Community Trauma Toolkit

Red Cross Australia:

Looking After Yourself and Your Family

Alcohol & Drug Foundation Australia:

How Mass Trauma Affects Alcohol Use

Family Drug Support Australia:

Coping with Self-Isolation

COVID-19 & Dementia

Dementia Australia has released Help Sheets outlining tips for people living with dementia, carers, families and friends of people living with dementia, residential care providers and home care providers.


Managing Behaviours During a Pandemic


tips for Carers, Families and Friends of People Living with Dementia



Information for Carers


Department of Health - It's OK to have Home Care

Caring @ Home Resources

Advice for People with a Disability


Carer Gateway Support Services

Western and Far Western NSW Carers now have access to greater supports with the introduction of the new Carer gateway support service.

New services for carers include carer support planning, counselling, peer support, carer-directed support packages and emergency respite services.


Advanced Care Planning

Advance Care Planning (ACP) enables a person to discuss and document the extent of medical intervention they wish to receive when in critical care or if approaching the end of their life.

ACP should be part of routine practice and with the increasing impact of COVID-19 on services, it is critical for clinical staff to proactively engage in these discussions with all patients and families.

NSW Health Information is also available to help people understand the importance of planning ahead and of documenting their preferences for care and treatment.

Advance Care Planning - Making your Wishes Known

Making an Advance Care Planning Directive

Advance Care Planning Australia

Advance Care Planning Australia

Conversation Starters - A4 Poster

Note: WNSW PHN is monitoring the COVID-19 situation daily and update and develop our pathways and links accordingly.

If you identify any errors or inconsistencies or are aware of any new or emerging critical changes that are relevant, please email the Media & Communications Manager.