Support For Healthcare Professionals
Supporting healthcare providers to deliver quality, connected care
Primary healthcare professionals play a critical role in improving the health and wellbeing of our communities. As the demand for chronic disease prevention, management, and integrated care grows, we’re committed to supporting healthcare providers with the tools, resources and programs you can use to continue delivering quality, patient-centred care.
We’re here to support you. We’ll work with you to create solutions that align with your unique goals and the needs of your business and community.
How we can support you
Practice development and business support
- Business continuity planning
- Accreditation assistance
- Medicare programs and billing
- PIP and WIP support
- Training and education for staff
- Quality Health Improvement Program (QHIP)
- Software support
- My Medicare
Digital health support
- Digital health support and adoption, including My Health Record and ePrescribing
- Data Management in healthcare
- Cyber security
- Secure messaging
- Telehealth support
Aged & Palliative Care
- Access to electronic Palliative Approach Framework (ePAF) and Palliative care training and supports
- Access to ISBAR resources and training
- General Practice Aged Care Incentive (GPACI) support for general practice and RACHs
- Access to ‘Yellow envelopes’ for safe resident transfers
Immunisation and cancer screening
- Vaccine storage and cold chain management
- Australian Immunisation Register, PRODA and National Cancer Screening Register digital support
- Immunisation and cancer screening data cleaning and quality improvement measures including PDSA’s
- AIR Childhood Coverage and overdue reports for follow up
- In-services for clinical team
- Residential aged care immunisation support
- Aboriginal vaccination schedule
- COVID-19 support
- Travel, NIP and non-NIP vaccines
- Vaccine safety
- Resources
Aboriginal health and wellbeing
- Culturally appropriate healthcare support
- Aboriginal Health Business Model guidance
- Strengthening partnerships with Aboriginal Community Controlled Health Services (ACCHS)
- Support for Closing the Gap initiatives
- Workforce development and training
- Chronic disease management tailored to Aboriginal communities
- Community-led initiatives
- Integrated Team Care (ITC) Program
- Support seasonal model of healthcare to mainstream practices
Commissioning and grants
- Compliance with PHN guidelines
- Grant applications support
- Funding opportunities information
- Monitoring and reporting guidance
- Program development assistance
Education and training
We offer ongoing professional development opportunities through:
CPD events
Regular education sessions for healthcare professionals. View our upcoming events.
Education & Training Hub
Webinars, e-learning modules, and key resources. View our Education Library.
Additional tools and resources
Find additional information to support you in your practice.
Grants
Explore current grant opportunities to strengthen and support your practice and community care initiatives.
COVID-19
Stay up to date with the latest guidelines, resources and supports to manage COVID-19 in primary care.
Disaster Management for Primary Care
Access practical tools and planning guides to help your practice prepare for, respond to, and recover from disasters.
Quality Improvement
Drive better health outcomes with tailored resources and support for continuous quality improvement in your practice.
Accreditation
Get the tools and guidance you need to prepare for and maintain accreditation with confidence.
Digital Health Adoption
Make the most of digital health tools with training, resources and implementation support.
MyMedicare initiatives
Learn how to register and provide benefits to your patients.
Workforce Support
Find programs and strategies to build and retain your team.
Cancer Screening
Boost participation and improve outcomes with tools and resources to support cancer screening in your practice.
HealthPathways
Free online decision support tool for clinicians at the point of care.
Immunisation
Access up-to-date immunisation schedules, reporting tools, and vaccine program information.
Need help? We’re here to support you
Reach out to our team for direct assistance:
- Practice support and development – practicedevelopmentteam@wnswphn.org.au
- Aged and palliative care – agedcare@wnswphn.org.au
- Digital health support – digitalhealth.team@wnswphn.org.au
- Immunisation, cancer screening and COVID-19 – michelle.droulers@wnswphn.org.au
- Aboriginal health and wellbeing – donna.stanley@wnswphn.org.au
- Commissioning – commissioning@wnswphn.org.au
- HealthPathways – healthpathways@wnswphn.org.au
We welcome your feedback and input in identifying service needs. Let’s work together to build a more connected, innovative, and sustainable healthcare system for Western and Far West NSW.
For general enquiries, email admin@wnswphn.org.au.
