Patients with chronic conditions can access CCM through their MyMedicare‑registered practice or usual GP, with registration supporting stronger continuity of care but not required.
Patients can access chronic condition management (CCM) services through their MyMedicare practice, or if not registered, their usual GP.
Practices and providers are required to nominate their bank account details to receive payments under the General Practice in Aged Care Incentive (GPACI) or the Bulk Billing Practice Incentive Program (BBPIP).
MyMedicare registration supports continuity of care with a patient’s regular practice. Patients can continue accessing all the services they normally receive, even if they are not registered.
The MyMedicare Patient Privacy Notice has recently been updated to better explain how personal information is collected, used and securely shared across Services Australia, the Department of Health, Disability and Ageing, and the Department of Veterans’ Affairs.
MyMedicare strengthens continuity of care with a patient’s regular practice, while still allowing patients to attend any practice for care when needed.
The Western NSW Primary Health Network has released a new resource to support your general practice in registering patients for MyMedicare.
Important changes for General Practices to Bulk Billing Incentives and the Better Access Initiative (including Mental Health Treatment Plans) commenced on 1 November 2025.
New MyMedicare Communications Bundle is now available to support general practices with implementation and patient engagement.
MyMedicare is designed to create and maintain a link between patients and one preferred general practice location for ongoing care, where patients can also access their preferred GP.
To maintain care continuity between the practice and the patient, some MBS Items and general practice incentives are subject to a MyMedicare conditional rule^.