- Patients can access chronic condition management (CCM) services through their MyMedicare practice, or if not registered, their usual GP.
- MyMedicare registration is optional, and patients are encouraged to register, particularly if they believe it will support continuity of care with their usual practice.
- Patients with a chronic condition may benefit from registering as MyMedicare is designed to help strengthen continuity of care with their regular practice.
What practices need to know
- To avoid your practice having a declined MBS claim, you can check their registration status in the ‘Your Practice’ section of PRODA, prior to the appointment.
- While there is no financial or operational disadvantage for practices when a patient is not registered with MyMedicare, registration can support stronger continuity of care by formalising their relationship with your practice.
- MyMedicare formalises the patient–practice relationship, so it is important that patients understand they need to see your practice for chronic condition management items.
- CCM arrangements remain unchanged for patients who are not registered in MyMedicare. Consistent with long-standing requirements, assessments and reviews must be provided by the patient’s usual GP.
Resources
We encourage you to utilise the Department of Health Disability and Ageing or Services Australia websites for more information.
