WNSW PHN launches After-Hours Needs Assessment Workshops and Surveys 

Western NSW Primary Health Network (WNSW PHN) is undertaking an After-Hours Needs Assessment project to better understand access to primary healthcare outside of standard hours and to inform future service planning across the Far West and Western regions.  

Your expertise and experience are vital for understanding current service provision and, identifying potential gaps, to help guide potential future planning considerations.  

After-Hours Services Survey 

As part of the After-Hours Needs Assessment, WNSWPHN is seeking feedback through two online surveys for: 

The surveys focus on experiences of accessing and delivering after-hours care across Western NSW and are open now. 

Consultation Workshops  

These workshops are part of a broader After-Hours Needs Assessment project, which aims to understand the regions access to safe, timely and appropriate care outside of standard GP hours. 

Why get involved? 

Accessing healthcare after-hours can be challenging, particularly in rural and regional communities. Your insights will help us: 

  • Identify gaps in after-hours services  
  • Understand local challenges and barriers  
  • Explore what’s working well  

Who should attend? 

We welcome participation from: 

  • Community members and consumers  
  • General practitioners and primary care providers  
  • Residential aged care providers  
  • Local service providers and stakeholders  

Workshop format 

  • Most workshops will be held online (virtual)  
  • One in-person workshop will be held in Dubbo  
  • Each session will run for approximately 1.5 to 2 hours  

Workshop schedule 

Targeted sessions 

  • Residential Aged Care Homes (RACH) – 7 May, 9:00AM–10:30AM (Virtual)  
  • Region-wide community session – 7 May, 12:00–1:30PM (Virtual)  
  • Primary Care/General Practitioners – 7 May, 6:30–8:00PM (Virtual)  

Location-based community workshops (Virtual) 

  • Mid-Western Regional – 20 April, 9:00–10:30AM  
  • Cowra – 20 April, 2:00–3:30PM  
  • Warrumbungle – 22 April, 11:30AM–1:00PM  
  • Cabonne – 23 April, 9:00–10:30AM  
  • Weddin – 23 April, 2:00–3:30PM  
  • Broken Hill – 29 April, 9:00–10:30AM  
  • Wentworth – 29 April, 11:30AM–1:00PM  
  • Central Darling – 29 April, 2:00–3:30PM  
  • Bourke, Brewarrina & Walgett – 4 May, 9:00–10:30AM  
  • Cobar & Lachlan – 4 May, 11:30AM–1:00PM  
  • Forbes & Parkes – 4 May, 2:00–3:30PM  

In-person session 

  • Dubbo – 6 May, 11:00AM–1:00PM  

What will we discuss? 

Workshops will explore: 

  • Experiences accessing or delivering after-hours care  
  • Service gaps and unmet needs  
  • Local challenges (e.g. workforce, distance, awareness)  
  • Ideas and solutions to improve access  

How to get involved 

To register for a workshop, please click here: https://www.surveymonkey.com/r/BQMT78Z

Sign up to our newsletters

Strengthening primary care responses to homelessness 

Young woman in brightly coloured dress in a natural setting

Finding support for endometriosis and pelvic pain

Even cheaper medicines helping you save