Western NSW Primary Health Network (WNSW PHN) has officially achieved ISO 27001 certification, the internationally recognised standard for information security management systems (ISMS).

This milestone confirms that WNSW PHN has implemented a structured, organisation-wide approach to managing and protecting sensitive information, including deidentified aggregate patient information, partner information, and internal systems. ISO 27001 certification requires organisations to demonstrate robust risk management practices, strong governance, and continuous improvement across their information security controls.

Achieving this certification follows a comprehensive independent audit assessing how WNSW PHN identifies, manages and reduces information security risks. It validates that appropriate safeguards are in place to protect data from unauthorised access, loss, or misuse, while ensuring ongoing resilience and compliance with regulatory expectations.

This certification strengthens WNSW PHN’s commitment to delivering trusted, secure, and reliable services to healthcare providers, partners, and communities across Western and Far West NSW.

ISO 27001 is widely regarded as the global benchmark for information security, providing a framework for organisations to establish, maintain and continually improve their security posture.

For WNSW PHN, it also supports broader organisational priorities by:

• Strengthening trust with healthcare providers, partners and the community
• Reducing the risk of data breaches and cyber threats
• Demonstrating compliance with international best practice standards
• Supporting secure digital health initiatives across the region

This achievement builds on WNSW PHN’s focus on governance, quality, and continuous improvement in delivering health outcomes across the region.

WNSW PHN will continue to enhance its information security capabilities, ensuring systems, processes and people remain aligned to evolving risks and regulatory requirements.