Emergency, crisis,
mental health & medical support services

This page is designed to act as a one-stop-shop for any emergency, crisis, mental health or medical support you may need during this time.

You can also download a print-friendly contact sheet that can be stuck on the fridge so you have the information you need, when you need it.

Download the contact sheet here



000 (triple zero)

All life-threatening emergencies

NSW Police Force

000 (triple zero)

Police Assistance Line: 131 444

NSW Fire & Rescue

000 (triple zero)

Helps during building fires, car accidents, rescues & accidents involving hazardous material

NSW Rural Fire Service (RFS)

000 (triple zero)

Info Line: 1800 679 737

Helps during bush, grass & building fires, and car accidents

NSW State Emergency Service (SES)

132 500

For general help in a flood or storm

Translating Interpreting Service (TIS)

13 14 50

If you do not speak English well, you can call TIS who provide access to phone and on-site interpreting services in over 150 languages (this is not an emergency service).



13 11 14

or Text: 0477 13 11 14

24 hour telephone counselling service


13 92 76

24 hour confidential telephone counselling service for Aboriginal & Torres Strait Islander people.

Suicide Call Back Service

1300 659 467

Nation-wide service providing 24/7 telephone & online counselling to people affected by suicide

Kids Helpline

1800 55 18 00

Confidential and anonymous, telephone and online counselling service specifically for young people aged between 5 and 25.

MensLine Australia

1300 78 99 78

A telephone and online counselling service offering support for Australian men.

Beyond Blue

1300 22 46 36

Information and referral to relevant services for depression and anxiety related matters.

Mental Health Line

1800 011 511

Professional help and advice as well as referrals to local mental health services.


Head to Health

1800 595 212

When you need some mental health support, but you don’t know where to start.

Rural Youth Mental Health Service

1800 236 762

Early intervention service for young people (12-25) with, or at risk of, mental illness.

Strong Minds Western NSW

(02) 6826 5271

Short-term counselling service for people with diagnosable mild to moderate mental health difficulties


Dubbo: (02) 5852 1900

Orange: (02) 6369 9300

Bathurst: (02) 6338 1100

Cowra: (02) 6341 5800

Broken Hill: (02) 9393 9699

Helping young people (12-25 years) with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support.

GP After Hours Clinics

Dubbo: (02) 6884 2100

Bathurst: (02) 6333 2888

Orange: Bloomfield Medical Centre (walk in clinic)

When it’s urgent, but not an emergency

Don't know where to start?

National Health Services Directory

Launched in 2012, the National Health Services Directory (NHSD) is a national directory of health services and the practitioners who provide them.

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