What’s been updated?
- MyMedicare Program Guidelines – to improve clarity of eligibility, consent arrangements and exemption pathways.
- MyMedicare Registration Form – to align with updated guidelines, including revised exemption categories and a new extenuating circumstances option.
- MyMedicare DL brochure – to reflect current program settings and patient information.
- Practice posters – to support awareness and patient engagement.
What practices need to know
- When registering patients, ensure the correct exemption pathway is selected on the MyMedicare Registration Form or recorded in the HPOS system (including applying updated exemption categories).
- Completed registration forms must be retained by the practice in the patient’s clinical record and must not be sent to Services Australia or the Department.
- Use updated patient-facing resources (brochures and posters) to support conversations about MyMedicare registration.
Resources
All resources can be found on the Departments website here.
