MyMedicare strengthens continuity of care with a patient’s regular practice, while still allowing patients to attend any practice for care when needed.

• Participating in MyMedicare does not limit where a patient can go for immediate or unplanned care.
• For ongoing and planned care – such as chronic condition management plans and reviews – patients should attend the practice they are registered with under MyMedicare, to support continuity and coordinated care.
• Practices can continue to see any patient for care, regardless of whether they are registered in MyMedicare.

What practices need to know

• Reinforce that while patients can seek urgent or same-day care anywhere, MyMedicare strengthens continuity of care by supporting patients to return to their regular practice for ongoing and planned care.
• Explain to patients that they need to attend their MyMedicare registered practice for chronic condition management, care plans and reviews.

Resources

We encourage you to utilise the Department of Health, Disability & Ageing or Services Australia websites for more information.