The Western NSW PHN (WNSW PHN) After Hours Program aims to improve access to primary health care outside regular operating hours to delivering the right care, at the right time, in the right place. PHNs work to ensure that after hours primary care is coordinated and appropriate to the needs identified in the local community.
Definition of After Hours Primary Health Care
After hours primary health care (AHPHC) is defined as accessible and effective care for people whose health condition is urgent and cannot wait for treatment until regular services are next available. There are a clear set of principles on which after hours services should be based: accessible care (appropriate, timely, available, affordable and equitable) and effective care (coordinated, high quality, safe, efficient, sustainable and supports continuity of care). The after hours period is defined as:
- before 8:00am and after 6:00pm weekdays;
- before 8:00am and after 12:00pm Saturdays; and,
- all day Sundays and public holidays.
The objectives of the program are to increase the efficiency and effectiveness of care for patients, particularly those with limited access to health services and to improve access to care through effective planning, coordination and support for population based after hours primary care.
Local After Hours Programs
Marathon Health currently provides After Hours GP Clinics and GP Phone services in Dubbo & Bathurst funded by WNSW PHN. Please visit the Marathon Health website or download the information below for more information.
Accessing After Hours Services
Healthdirect provides trusted health information and advice online and over the phone (1800 022 222), available 24 hours a day, 7 days a week. These services are funded by the federal, state and territory governments.
Need to find a GP or pharmacy that is open after hours?
The National Health Services Directory allows consumers to easily search for the closest doctor, pharmacy or other health services that are open now, including after hours. This service is provided by Healthdirect.
After Hours Palliative Care
NSW patients receiving palliative care, their carers and families, have access to a new service for additional advice and support during the after hours period.