Aged care is a central focus of the Western NSW Primary Health Network. Our efforts are dedicated to enhancing access to health services for everyone in aged care facilities across the western and far west regions of NSW.
To achieve our goal we consider the health, social, and functional needs of our community in every aspect of our aged care programs and services, from initial planning and design to final commissioning.
Find more information on the services we commission click here. Explore our aged care projects below:
- Yellow Envelope -
The Yellow Envelope a communication tool designed to support the safe and person centered transfer of residents to and from hospital
- ISBAR -
ISBAR an easy to remember communication mechanism for framing critical conversations in the health care setting
Aged Care Resources for Health Professionals
The Aged Care resources contained in the below drop-down menu are available to assist health professionals with accessing services, current evidence-based information or best practice guidelines to support patients in Aged Care.
Aged Care
My Aged Care - Information for Service Providers to navigate and improve access to information
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Far West Local Health District – Supportive and Specialist Aged Care Service |
Western NSW Local Health District - Supportive and Specialist Aged Care Service |
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Specialist Community Aged Care Team |
Contact No. |
Specialist Community Aged Care Team |
Contact No. |
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Supportive and Specialist Aged Care Service Broken Hill Health Service Far West Local Health District 176 Thomas Street, Broken Hill New South Wales 2880 |
(08) 80801656 |
Western NSW Aged Care Service 2 Morrissey Way PO Box 103 Parkes NSW 2870 |
(02) 6861 2555 |
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Aged Care Consultation Liaison Service |
Aged Care Consultation Liaison Service |
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Aged Care Consultation Service Broken Hill Health Service Far West Local Health District 176 Thomas Street, Broken Hill New South Wales 2880 |
(08) 80801656 |
Western NSW Aged Care Service 2 Morrissey Way PO Box 103 Parkes NSW 2870 |
(02) 6861 2555 |
Dubbo Residential Aged Care Facilities Folder
This Aged Care Folder is a clinical support tool for Residential Aged Care Facilities and General Practices located in Dubbo.
Referrals can be made to My Aged Care via the following methods:
Via Phone - Call My Aged Care on 1800 200 422. Contact centre staff are available from 8am to 8pm on weekdays and between 10am and 2pm on Saturdays, local time Australia wide. The patient does not have to be present for a phone referral, however you will need your patient’s consent before you provide information on their behalf. You can also promote the number to your patient or family member and encourage them to call.
Online - Use the Make a Referral page on the My Aged Care website and enter details into the online form. You can add attachments to the information that you enter into the online form.
Via Fax - Send a fax to the My Aged Care contact centre on 1800 728 174. You can use the Make a Referral page from the My Aged Care website as a template.
More information for healthcare professionals on making referrals to My Aged care can be found on the My Aged Care Website.