Events Calendar Upcoming Events
WNSW PHN: GP & Practice Team Education Event: Identifying & Mitigating Risks for General Practice (Dubbo)
When | 6 September 2023, 6.15pm to 8.30pm |
Where |
Venue Change |
Presented by
Karen Castle
Risk Adviser (RN), Avant Mutual
In an increasingly interconnected world, the healthcare landscape is rapidly evolving with new challenges and opportunities emerging every day. In general practice, staying at the forefront of these changes is vital to ensure the delivery of exceptional patient care and protect sensitive patient information.
This session will discuss three key challenges in general practice, including relevant case studies and practical strategies, in the critical areas of cybersecurity, email communication and managing difficult patients.
Learning outcomes:
- Identify preventative measures to reduce your risks for cyber and privacy incidents
- Discuss how to respond to cyber incidents and data breaches
- Outline the importance of patient privacy and confidentiality in email correspondence
- Identify different types of difficult patients and practical management strategies
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